Terms & Conditions – One-Off Hotels

Welcome to One-Off Hotels. By accessing or using our website (www.oneoffhotels.com), you agree to these Terms and Conditions. If you do not accept any part of these terms, please discontinue using the site.

1. Website Availability

While our website is accessible globally, continuous uptime is not guaranteed. Access may be interrupted due to system maintenance, server issues, network disruptions, technical failures, or events beyond our control. We are not responsible for such unavailability.

2. Acceptable Use of the Website

You agree to use this website only for lawful purposes, including genuine reservations.

You must NOT:

• Make fraudulent, false, or speculative bookings
• Use automated tools to access or misuse the system
• Interfere with the website’s performance or security
• Attempt unauthorized access to our systems or data

You are responsible for protecting your login credentials and any actions performed under your account.

3. Reservations, Amendments & Cancellations

a) Reservation Confirmation

All reservations are subject to availability and are considered provisional until you receive an official confirmation number via email. We may contact you to reconfirm your booking.

b) Modifications

Guests may modify bookings through our website, subject to availability. The hotel is not responsible if modifications cannot be accommodated.

c) Cancellation by Hotel

If the hotel must cancel or amend a confirmed reservation due to unavoidable circumstances, we will offer alternatives or refund the deposit paid. This refund is the full extent of our liability.

d) Guest Cancellation / No-Show

Late cancellations or failure to check-in may incur a cancellation fee per room per night.

4. Charges & Payment Terms

A deposit may be required to confirm certain reservations. Failure to meet payment requirements may lead to automatic cancellation without liability. Payments may be made via major credit cards or cash where applicable.

5. Pricing & Internet Rates

Rates displayed online are subject to change without prior notice and may vary based on hotel-specific policies and availability.

6. Special Offers & Promotions

Promotional offers may include specific terms, restrictions, and limited-time validity. One-Off Hotels reserves the right to modify or withdraw promotions at any time.

7. Cookies

We use cookies to enhance user experience and analyze website performance. Essential cookies do not require consent. Optional cookies may be declined through browser settings.

8. Intellectual Property Rights

All website content—including text, images, logos, designs, and branding— is owned by One-Off Hotels or its licensors. You may not copy, republish, sell, or distribute content without authorization.

9. User Comments & Submissions

If comment areas exist, users are solely responsible for their posts. Comments must not be unlawful, offensive, defamatory, or infringing. The hotel may remove inappropriate content at its discretion.

10. Hyperlinking to Our Website

Certain organizations may link to our website without prior approval, provided the link is not misleading and does not imply endorsement.

11. Third-Party Websites

We may provide links to external websites. One-Off Hotels is not responsible for third-party content, reliability, or privacy practices.

12. Limitation of Liability

We do not guarantee uninterrupted access, error-free content, or virus-free operation. We are not liable for loss of profits, data, or indirect damages resulting from use of the website.

13. Legal Jurisdiction

All disputes arising from the use of this website fall under the exclusive jurisdiction of the courts in Mumbai, India.

14. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of the website indicates acceptance of updated terms.

15. Contact Information